Do you offer insurance?

We don't offer insurance for our Free Tier accounts.

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Written by Support Lead
Updated over a week ago

Bitpanda Custody are pleased to offer insurance on assets stored under our custody. 

We offer an insurance policy that covers security breaches and theft of cryptoassets held in TrustVault Genesis, Genesis+ and Bespoke accounts. 

Cryptoassets are in-scope of the Vault Insurance (B0509FINSV2050014) product if the your order form specifies that assets are insurance backed. All loss events are subject to overall limits of liability as per policy and are pro-rated based on the share of lost cryptoassets when a loss event exceeds limits of liability and involves more than one customer. Any assets stored without a corresponding order form will be excluded from any coverage.

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