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TrustVault x MetaMask extension doesn't login after entering password
TrustVault x MetaMask extension doesn't login after entering password
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Written by Paul Yardley
Updated over 3 years ago

If when you attempt to open the TrustVault x MetaMask extension and after entering your password the MetaMask shows a spinner like below:

This may be because you have recently logged out of your TrustVault iOS app. This removes all login tokens globally which, unfortunately, the older TrustVault x MetaMask extension could not handle.

To fix, either:

  • Upgrade to the latest TrustVault x MetaMask (10.0.3.1)

  • Disabled the extension from Chrome / Brave and then re-enable

NOTE: If you have non-trustvault wallets please ensure you have backed up your seed phrase before disabling in case of any issues.

Once, re-enabled you will need to re-connect with the TrustVault using the instructions here.

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