Introduction

Bitpanda Custody aims to empower users with control over their team’s actions by implementing a user-based permission model. Customers can choose to enable or disable actions users can carry out;

Listed below are the actions that can be enabled or disabled:

Permission / Action	Description
Transaction Creation	The ability to create a transaction on any chain via any method. This includes Ethereum Signed Typed Data requests.
Transaction Cancellation	The ability to cancel a transaction.
Sub-wallet Creation	The ability to create a sub-wallet via any method.
Sub-wallet Deletion	The ability to delete a sub-wallet via any method
Address Book Entry Creation	The ability to create a new entry in the address book. Please note that if you have an address book approver, anyone can still request a change. If you do not have an address book approver, this permission is required to create an update to the address book.

Removing all actions limits the user to be able to only view:

Sub-wallet balances
Transaction history
Token holdings

Implementation Details

Any changes to the user permissions will be recorded in the audit history, which can be exported using TrustVault Web. It is important to note that changes made to permission become effective after logging out and refreshing the page. Otherwise, they will be available within an hour.

Requesting changes

The permissions can be toggled for each user independently; this is done via a support request.