TrustVault Address Book

How to use the address book

Written by Paul Yardley
Updated over a week ago

โ— Address book Types have changed: marking an address as CONTRACT is no longer supported. Please see Address book Types section below and contact support if it is not clear

Address Book

You can use TrustVault Web to add Address Book entries. These can consist of the following fields:

Field Name



Chain Type

The specific chain that the address is valid on

Select from the drop down. All EVM addresses are included in the type of ETHEREUM with the exception of BINANCE_SMART_CHAIN which needs to be listed separately


The name you want to give the address book

50 character limit


The actual chain specific address

The correct checksummed (if possible) address


An optional additional label for longer information

100 character limit. Only displayed in the address book view


The type of address that is being added and it's use cases

Can provide the following options:

See below for more information

Counterparty Name

Registered company name or full name of the natural person that owns the address

Must only be provided if you have selected the address as a "Travel Rule" address

Cryptoasset Business

The Cryptoasset Business that hosts the counterparty. For example, for transactions to/from a Coinbase wallet, select Coinbase

Must only be provided if you have selected the address as a "Travel Rule" address

Address Book Types

Note: If you have co-signing rules enabled, the type(s) of the address can have an impact on whether the rule passes.

When adding an item into the Address Book you can determine the use case(s) of the address which will impact how it can be utilised. The following types can be applied to an Address Book entry:




This address can have funds transferred directly to it via native transfer or ERC-20 token transfer. It will also show up in the dropdown of Address Book options when creating a transaction via TrustVault Web.
An Address Book entry without this type will be included in address book checks such as allow list but cannot have funds sent directly to it or via ERC-20 transfers. For example an address which a user may wish to not have this type is an ERC-20 contract address

Travel Rule

When sending a transaction which requires Travel Rule, we can automatically fill in the required Travel Rule information when you send or receive transactions. If selected, the Counterparty information must be provided alongside the other Address Book information

TrustVault Web

Once an item is in an address book it will be made available in TrustVault Web when sending a transaction. See below: You can select the Address Book tab which will show all items that are in the address book for the corresponding chain.

Note: You will only see address book items which are of type "Recipient".

Note: You can ask Bitpanda Custody Support to enable the address book only support for creating transactions. This will prevent users from being able to insert any address in the "to" field and only be able to use addresses in the address book.

Please note, that this is a UI enabled only feature. API users will still be able to set the "to" address. If you wish to enforce an address book rule we recommend using our co-signing rules. Please reach out to Bitpanda Custody Support for more information.

Additional features available with the Address Book

The following features are available by contacting Bitpanda Custody Support team:

  1. Adding an approval email for address book changes, this can allow a 3rd party (e.g. compliance or administrator) to approve an addition to the Address Book before it is made active

  2. Deletion of address book entry

  3. Updating an address book entry

  4. Inclusion of the address book in co-signing rules

If you have any questions please contact the Bitpanda Custody Support team

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