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Known Issues
Known Issues
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12 articles in this collection
Written by
Paul Yardley,
Mark Hornsby,
and
Support Lead
TrustVault Web is not displaying all my sub-wallets
TrustVault Web
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Written by
Paul Yardley
Updated over a week ago
TrustVault x MetaMask extension doesn't login after entering password
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Written by
Paul Yardley
Updated over a week ago
"Signature generated was not valid" error message on your iOS device
Signature and private key error
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Written by
Paul Yardley
Updated over a week ago
I can't send my transaction
Written by
Support Lead
Updated over a week ago
Why is my ETH balance not updating?
Ethereum Transactions
Written by
Support Lead
Updated over a week ago
My login link email is not displayed correctly
Written by
Support Lead
Updated over a week ago
Error Message: You currently have another BTC Transaction pending
Error message that can occur while sending a BTC Transaction
Written by
Support Lead
Updated over a week ago
Known DApp compatibility issues
Known issues using MetaMask or WalletConnect to access DApps
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Written by
Mark Hornsby
Updated over a week ago
Something went wrong when opening a link.
The link you are trying to open is not working.
Written by
Support Lead
Updated over a week ago
I can't see all my Ethereum transactions
Ethereum Transactions
Written by
Support Lead
Updated over a week ago
I can't find 'chat' support on the website.
Content blocking such as provided by the Firefox browser can prevent our chat widget from appearing
Written by
Support Lead
Updated over a week ago
I get an error when trying to create a transaction in Metamask
Unsupported token issue
Written by
Support Lead
Updated over a week ago