Skip to main content
All CollectionsKnown Issues
How to Manually Install the TrustVault MetaMask Extension for Chrome and Vivaldi
How to Manually Install the TrustVault MetaMask Extension for Chrome and Vivaldi
Support Lead avatar
Written by Support Lead
Updated over 6 months ago

To ensure compatibility and prevent automatic updates that might disrupt day to day operations, users need to manually install the TrustVault MetaMask extension (version 10.24.2.12) for Chrome and Vivaldi. This guide provides step-by-step instructions for installing the extension from a downloaded file and disabling any existing TrustVault MetaMask extension.

Rationale

The new version of the TrustVault MetaMask extension (version 11.x) is not yet compatible with existing GmbH Trading Operation team members. Installing the extension manually ensures that your browser does not automatically update to the incompatible version once it is submitted to the Chrome Web Store.

IMPORTANT - Users will have to remove the existing extension and install it fresh - If you are using normal MetaMask accounts please ensure these are backed up! (See Step 4)

Step-by-Step Guide

1. Download the TrustVault MetaMask Extension

  1. Download the Extension File:

    • Visit the following link to download the TrustVault MetaMask extension version 10.24.2.12 here

2. Prepare the Extension for Installation

  1. Extract the ZIP File:

    • Locate the downloaded trustvault-metamask-10.24.2.12.zip file on your computer.

    • Right-click the file and select "Extract All" or use your preferred extraction tool.

3. Enable Developer Mode in Chrome/Vivaldi

  1. Open Extensions Page:

    • Open Google Chrome or Vivaldi.

    • In the address bar, type chrome://extensions/ and press Enter.

  2. Enable Developer Mode:

    • At the top right of the Extensions page, toggle the "Developer mode" switch to the on position. This will display additional options like "Load unpacked."

4. Install the TrustVault MetaMask Extension

Ensure you have followed the BACKUP UP INSTRUCTIONS

  1. Remove Existing TrustVault MetaMask Extension:

    • Locate any existing TrustVault MetaMask extension in the list.

    • Click "Remove" to uninstall it.

  2. Load the Unpacked Extension:

    • Click the "Load unpacked" button at the top left of the Extensions page.

    • In the file dialog, navigate to the folder where you extracted the TrustVault MetaMask extension files.

    • Select the folder and click "Select Folder" or "Open."

  3. Verify Installation:

    • The TrustVault MetaMask extension should now appear in your list of installed extensions.

    • The TrustVault MetaMask icon should appear next to the address bar, indicating that the extension is active.

Troubleshooting Tips

  • Invalid Manifest Error: This error usually means the extension files are corrupted or improperly formatted. Ensure you have the complete and correct extension files.

  • Extension Disabled by Chrome: Sometimes, Chrome may disable extensions that are not from the Chrome Web Store for security reasons. You can enable them manually but proceed with caution and ensure the source of the extension is trustworthy.

Conclusion

By following these instructions, you can manually install the TrustVault MetaMask extension version 10.24.2.12 for Chrome or Vivaldi, ensuring that you avoid automatic updates from the Chrome Web Store that might install an incompatible version. This process ensures the stability and compatibility of your browser setup.

Did this answer your question?