User Guide

TrustVault Reports

Reports available in TrustVault

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Written by Paul Yardley
Updated over a week ago

Reports - Export Audit History

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Written by Paul Yardley
Updated over a week ago

"DeFi-nitive" transactions

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Written by Paul Yardley
Updated over a week ago

The Ethereum Merge

The Merge is coming to Ethereum in Mid-September, what should you expect?

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Written by James Stothard
Updated over a week ago

TrustVault Web - Portfolio View (Beta)

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Written by Paul Yardley
Updated over a week ago

Reports - Export Portfolio

export portfolio csv

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Written by Paul Yardley
Updated over a week ago

Reports - Export Transactions

export csv transactions

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Written by Paul Yardley
Updated over a week ago

Supported vs non-supported ERC-20 tokens

supported erc-20

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Written by Paul Yardley
Updated over a week ago

USDC PAYMENTS POLICY

Paying Bitpanda Custody in USDC

Written by Support Lead
Updated over a week ago

Bitcoin Taproot activation - 12th November 2021

taproot, p2tr

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Written by Paul Yardley
Updated over a week ago

Error Message: You currently have another ETH Transaction pending

Error message that can occur while sending an Ethereum based Transaction

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Written by Paul Yardley
Updated over a week ago

Permissions and Access levels in TrustVault

What permissions are given to different user types

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Written by Paul Yardley
Updated over a week ago

My transaction is stuck

Unconfirmed transaction stuck or still pending

Written by Support Lead
Updated over a week ago

Onboarding Forms - FAQ

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Written by Paul Yardley
Updated over a week ago

Production Technical Onboarding Process

What are the technical steps to onboarding

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Written by Paul Yardley
Updated over a week ago

co-signing rules available

co-signing rules

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Written by Paul Yardley
Updated over a week ago

TrustVault Wallet Capabilities and Spending Rules

What are Spending Rules & Policies

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Written by James Stothard
Updated over a week ago

TrustVault x MetaMask - Creating Transactions

How to create and sign transactions using MetaMask and TrustVault

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Written by Kirtan Amin
Updated over a week ago

TrustVault x Metamask - Installation & Setup

All you need to know about using and setting up the TrustVault x MetaMask custom extension

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Written by Kirtan Amin
Updated over a week ago

Speed up/Cancelling a "stuck" Ethereum transaction in TrustVault Web

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Written by Paul Yardley
Updated over a week ago

How do I fix a "stuck" ethereum transaction

ethereum stuck transactions, gasPrice

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Written by Paul Yardley
Updated over a week ago

Sending Ethereum Transaction and setting the "nonce" value

Sending Ethereum transactions and setting the nonce

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Written by Paul Yardley
Updated over a week ago

Threshold Sending Rules

threshold sending rules

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Written by Paul Yardley
Updated over a week ago

TrustVaultWeb - Showing portfolio balance in a different currency

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Written by Paul Yardley
Updated over a week ago

Consolidating Bitcoin UTXOs and Coin Selection

spendable balance

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Written by Paul Yardley
Updated over a week ago

How to use TrustVault with WalletConnect

walletconnect

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Written by Paul Yardley
Updated over a week ago

Creating a new sub-wallet via TrustVaultWeb

subwallet, sub-wallet

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Written by Paul Yardley
Updated over a week ago

Wallets and Sub-Wallets

wallet, sub-wallet, subwallet

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Written by Paul Yardley
Updated over a week ago

API Key Responsibilities

Written by Support Lead
Updated over a week ago

Device Not Secure Enough Error

My phone says its not secure

Written by Support Lead
Updated over a week ago

How to Earn Interest in DeFi with TrustVault x MetaMask

Connect your TrustVault wallets to Aave to lend your crypto assets

Written by Support Lead
Updated over a week ago

How to create an Ethereum or Bitcoin Wallet

Creating your wallet address for ETH / BTC

Written by Support Lead
Updated over a week ago

How to use TrustVault x MetaMask

How you can interact with any DApp using TrustVault

Written by Support Lead
Updated over a week ago

Setting up your TrustVault App

Getting started with your new custodial wallet

Written by Support Lead
Updated over a week ago

Buying Assets with Moonpay

Purchasing ETH, BTC, BCH or DAI tokens with a credit card or bank transfer

Written by Support Lead
Updated over a week ago

Before you use the TrustVault MetaMask Integration

Requirements that need to be fulfilled before using the TrustVault Chrome extension

Written by Support Lead
Updated over a week ago

Moving your Ether to Trustvault

Loading your new account to safekeep your Ether

Written by Support Lead
Updated over a week ago

Setting up TrustVault x MetaMask

All you need to know about using and setting up the TrustVault x MetaMask custom extension

Written by Support Lead
Updated over a week ago

Receiving crypto assets

How to find your receive address for ETH and BTC accounts

Written by Support Lead
Updated over a week ago

Viewing transactions on a block explorer.

Written by Support Lead
Updated over a week ago

Bitcoin Accounts

Written by Support Lead
Updated over a week ago

What Assets/Tokens/Chains does Bitpanda Custody support?

ERC-20 Tokens

Written by Support Lead
Updated over a week ago

Multisig Accounts

Written by Support Lead
Updated over a week ago

Creating multiple receive addresses for Bitcoin Accounts

See all transactions per BTC receive address

Written by Support Lead
Updated over a week ago

Settings

Written by Support Lead
Updated over a week ago

Viewing your accounts

Written by Support Lead
Updated over a week ago

Sending Ether to another account holder

Written by Support Lead
Updated over a week ago

How many accounts can I create in TrustVault?

Written by Support Lead
Updated over a week ago